Terms of service
Terms of Service
Welcome to Silk Loomz. By accessing or using www.silkloomz.com, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. About Our Store
Silk Loomz offers sofa covers and home décor products through our online store. By using our website, you agree to provide accurate information and use the website only for lawful purposes.
2. Products
We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, slight differences may occur due to lighting, photography, or individual screen settings.
3. Orders
Once you place an order, you will receive an order confirmation. Silk Loomz reserves the right to cancel or refuse an order due to product availability, incorrect pricing or information, suspected fraudulent activity, or other valid reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded.
4. Prices and Payments
Product prices displayed on our website may change without prior notice.
You are responsible for providing accurate billing, contact, and shipping information when placing an order.
5. Shipping and Delivery
We aim to deliver orders within the estimated delivery timeframe provided at checkout. Delivery times may vary due to courier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.
Silk Loomz is not responsible for delays caused by third-party courier services.
6. Returns and Refunds
Returns and refunds are subject to our Return Policy.
Change-of-mind returns are not applicable.
Please review our Return Policy before placing an order.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us at info@silkloomz.com as soon as possible after receiving your order.
We may request photos or videos of the product to evaluate the issue and provide an appropriate solution.
8. Custom Orders
Custom-made or personalized products may not be eligible for return or exchange unless they are received damaged, defective, or incorrectly made.
9. Website Use
You agree not to misuse www.silkloomz.com, attempt unauthorized access, interfere with the website, or use the website for any unlawful purpose.
10. Intellectual Property
All content on www.silkloomz.com, including the Silk Loomz name, logo, product images, photographs, text, graphics, designs, and other materials, is owned by or licensed to Silk Loomz and may not be copied, reproduced, or used without permission.
11. Third-Party Services
Our store may use third-party services such as payment processors, courier companies, and other service providers. These services may have their own terms and policies.
12. Limitation of Liability
Silk Loomz will not be responsible for losses, delays, or interruptions caused by circumstances beyond our reasonable control, including courier delays, technical problems, natural events, or other unforeseen circumstances.
13. Changes to These Terms
Silk Loomz reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Silk Loomz
Website: www.silkloomz.com
Email: info@silkloomz.com